Start

Set up your account

Before your first order, take a few minutes to get an account set up for your lab. Complete the simple account setup form and send it to support@delve.bio. You should also determine anything else your organization might need to have in place, such as service agreements, before ordering so your Delve representative can ensure requirements are handled quickly.

Receive sample transfer kits

As soon as your account is active, Delve will ship free-of-charge, sample transfer kits to your lab. These kits can be stored at room temperature, ready for you to use.

Ready to order? Transfer your sample

Delve’s sample transfer kits provide all materials you’ll need to aliquot a sample of cerebrospinal fluid – tubes, autometered pipettes, safety bags, and even packaging for expedited return shipping to Delve’s CLIA lab. See our Instructions for Use for detailed information. The video below will show you everything you need to know.

Complete requisition form

To order Delve Detect, complete the Test Requisition Form and fax it to 1-833-556-5216 before including the paper copy with your sample in the shipping box. Once your patient’s sample has been received in our CLIA lab, we will confirm its receipt and begin sample processing immediately.

Ship your kit

The kit box is already addressed and labeled for fast overnight delivery. Place your box at the designated pickup location.

Getting Your Results

After processing your sample through our proprietary pipeline, Delve Decide, we will send results to your lab within 48 hours from sample receipt. Our Medical Affairs team is available to provide clinical consults. From patient identification to clinical consultation on post-test next steps, Delve Bio becomes an extension of your team, helping you deliver accurate, complete answers for patients.

Ready to realize the power of Delve Detect?

Delve’s simple account setup and intuitive workflow makes it easy to get started. Once your account is active, you can expect results 48 hours after your sample is received in our lab.